COVID-19 Protocols

We are thrilled to be back in action but of course in compliance with the BC Centre for Disease Control, WorkSafe BC, and the College of Massage Therapists of BC.

We really appreciate you taking the time to read through the following protocols that will be implemented on your next visit.

BOOKING:

After booking your appointment (whether it be by phone or online) you will receive a welcoming email with an intake form to be filled out prior to coming in to the clinic.

CANCELLATIONS:

To maintain the safety of both our patients and our therapists, our cancellation fee will be waived until further notice. Please do not feel concerned about cancelling or rescheduling due to illness, but do try to give us as much notice as possible. For cancellaions not related to illness, they will still be subject to our 24 hour cancellation policy.

APPOINTMENT:

Please respect physical distancing between others you may encounter while in the clinic. Masks are optional, inside the clinic. If you wish to wear a mask, and you would like your therapist to wear one as well please let us know.

CLEANING:

While continuing with our high standards of cleanliness, we will also be implementing frequent sanitizing of all high touch surfaces and the bathroom. We will also be washing our hands several times during each patient’s time in the clinic.

RISK:

Although we are doing everything we can to mitigate the spread of COVID-19, due to the nature of massage therapy and the fact that other patients will be in and out of the office there will always be a risk.

We ask for your honesty during this time to help lower the transmission of COVID-19 and remind you to practice good hand hygiene and avoid touching your face at all times.

Please do not hesitate to contact either the clinic or your practitioner with any questions or concerns regarding your future care.